1. Information We Collect
When you use our services or fill out a booking form on our website, we may collect the following information:
- Full name
- Phone number
- Service area / address
- Preferred service date and time
- Any additional details you provide in a message
2. How We Use Your Information
We use the collected information solely for:
- Scheduling and confirming your chimney service appointment
- Contacting you via phone or WhatsApp regarding your booking
- Improving the quality of our services
- Sending you service-related updates (with your consent)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. Your data is used exclusively by Clean Chimney Hyderabad to deliver the services you have requested.
4. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
Our website uses Google Tag Manager to measure site traffic and improve our services. This may set cookies or collect anonymous usage data such as pages visited and device type. We do not use this data to identify you personally, and you can block cookies in your browser settings.
6. Third-Party Links
Our website may contain links to third-party platforms (e.g., Google Maps, WhatsApp). These services have their own privacy policies, and we encourage you to review them.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of any non-essential communications
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
- Phone / WhatsApp: +91 70133 93019
- Email: info@cleanchimney.in
- Address: Madhapur, Hyderabad, Telangana 500081